... it is often looked at as part of the process. When a customer sees the end product he or she is not aware of the possible time gaps that may have occurred while the product was in production if the product gets to its destination on a regular basis. When it really counts is when the customer has to wait for a product or service that is ready, paid for, in transit or possibly even right in front of their face. Though waiting is a very important part of internal operations, the focus of my paper and research was geared towards the average "Joe Q. Customer." More specifically, any in person transaction rather ...

... throughout centuries of exploitation. Mothers and grandmothers held the family together with their gentle power, and medicine women were the local psychologists, therapists, physicians, and marriage counselors to entire tribes. In The Lone Ranger and Tonto Fistfight in Heaven, Sherman Alexie’s short story collection about life on the Spokane Indian reservation, Alexie depicts characters that are world-wearied and heavy with 500 years worth of humiliation and rejection. They have lived their lives in the confines of the reservation, resorting to alcohol, depression, and frustration. However, these women see ...

... then in the Medieval Ages, so many nations were competing for it. One of them was Rome. Rome inhabited New England first, and as being the first settlers they left some of their customs, which among them was the key to war. The Roman legion composed of a huge amount of infantry and some cavalry was an important factor in Roman War. However, if Rome and England were compared then the cavalry of Rome later developed into the Knight. The well trained infantry of Rome’s legion for attacking and invading now was set to defend in Medieval England as it more compares to the castle. Now that you know some about ...

... 1994, and currently employs more than 2000 people in 17 countries. The organization has been described as "the fastest growing software company in history." Scores of individuals and companies large and small use Netscape software to host and manage Internet sites on the World Wide Web. More specifically, companies are now using Netscape for their intranets. The Netscape software line includes four families of products: · Netscape Communicator client software suite · Netscape SuiteSpot and FastTrack servers · Netscape Development Tools · Netscape Commerce Applications At the present, Netscape Communicatio ...

... the numerical strength and weapons to oppose a regular army in the field, guerrillas avoid pitched battles. Instead, they operate from bases established in remote and inaccessible terrain, such as forests, mountains, and jungles, and depend on the support of the local inhabitants for recruits, food, shelter, and information. The guerrillas may also receive assistance in forms of arms, medical supplies, and military advisers from their own or allied regular armies. The tactics of guerillas are those of harassment. Striking swiftly and unexpectedly, they raid enemy supply depots and installations, ambush patr ...

... rate for individuals of higher IQ. "A high IQ is an advantage in life because virtually all activities require some reasoning and decision-making. Conversely, a low IQ is often a disadvantage…there are many exceptions, but the odds for success in our society greatly favor individuals with higher IQs." (Gottfredson, page 14). Murray says, "It is better to be born smart and poor, than rich and stupid." With the constantly growing number of g-loaded tasks playing a more significant role in our daily routines, life may be increasingly difficult for low IQ people. "An individual's IQ, they found, is a better pred ...

... A big role in that development plays hospitality or as Homer calls it the xenia. Odysseus' journey on his way back to his island Ithaca contains numerous details about hospitality and what it is to be a good or a bad host. His voyage is based on the kindness and the warmth of the people. There are gods and humans, and giants that do not appreciate the hero but he deals with them and we meet with the actual plot of the story, his homecoming. Warmth and kindness are presented within every visit described in the book. Homer draws a very good picture of how guests are welcomed, what entertainment they are given and ...

... chamber into four squirrels without leaving the pickup, just to get in a little target practice. Shooting them or steering into them, it was all the same. "Huntin's huntin'," he said if asked about the big pile of animal remains in the back of his truck. But no one ever asked because Jeff was only a man doing the job Richard paid him to do. Six months earlier Mayor Jamal had given himself one hell of a task choosing an official title for that job, one that would not make the men on his force laugh themselves sick. The mayor finally settled on The Highway Sanitation and Animal Removal Patrol. When Richard post ...

... no way in denying it, the Federal Drug Administration has hundreds of studies on the effects of smoking; "nicotine in cigarettes... is a drug", "cigarettes... lead to addiction", etc. But why, then, all the fuss about lawsuits? Actually, why would cigarettes still be legal? A bit odd they still exist, and generate so much money, don't you think? A while ago, in the 1950's, the FDA passes a regulation that forced cigarette companies to place warning labels on the side of their products, informing consumers of the dangers of the consumption of their product. Well, if people know about the effects, wouldn't a case ...

... differences within cultural groups". America is probably the most diverse country, with a majority of the population living in diverse neighborhoods. The rate of immigration is increasing tremendously. A further subset of the population believe that in about 20 years from now, they would be living in neighborhoods twice as diverse as now. Universities across the country consider diversity to be their major assets (University of Miami, Florida). The professional world and universities are stressing on the importance of diversity and undertaking programs to implement diversity successfully. Well before we undertake ...