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Waiting Lines And Queuing
Part 1 of Paper
....ds a full one tenth of his or her waking moments waiting for things. That is a powerful figure and that is why this was so interesting to me. When it comes to the business aspect waiting time can mean millions of dollars or even billions when taken over the life span of a firm. Though often overlooked, waiting plays.... Part 2 of Paper
....person transaction rather than the waiting commonly associated with waiting for a back order or something to get shipped out. Mostly having to do with randomly arriving customers. Waiting lines are of particular importance to these types of industries for one main reason. Waiting as the book points out is not seen as a "Value Added" activity. This means a customer may tend to associate waiting with poor service. It is purely a maintenance factor. If things are ok the customer doesn't reali.... |
| Number of words: 1171 - Approximate pages: 5 |
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