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Federal Express

Part 1 of Paper
....idea of a hub-and-spokes distribution system was revolutionary. Smith saw the air freight industry in the early 70’s as inefficient and unreliable. In the early stages Smith was quoted as saying, “ has the opportunity to become one of American’s great corporations and the dominant force in the small package air....

Part 2 of Paper
....sportation, and personnel for door-to-door pick-up and delivery. The “all cargo” companies control 90% of the domestic cargo companies. Competition in the “all cargo” segment of the industry includes: UPS, DHL, Airborne Express and U.S. Postal Service. The entire industry delivers roughly 5.6 million packages each day. FedEx currently has a 45 – 50 % market share and thus delivers 2.8 million packages each day. Customers tend to be loyal to a reliable company. For example, FedEx....

Number of words: 2404 - Approximate pages: 9

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