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Total Quality Management
Part 1 of Paper
....pabilities of both
labor and management to continually improve quality and productivity using
teams”. (Joseph R. Jablonski Implementing TQM) The origin of TQM was
derived during the 1980's by Dr. W. Edwards Deming and Dr. Joseph Juran.
Both developed TQM in Japan to revitalize their crumbling economy at the
time pri.... Part 2 of Paper
....ard men and women in our organization through
participation in what the business produces;
(7) To test every policy, method, and act in this way: “Does it
square with what is just and right?” The Penny Idea exercises customer
satisfaction, fairness, quality, value, associate training, and rewards for
performance.
TQM contains three ingredients necessary for a company to flourish:
(1) participative management;
(2) continuous process improvement; and
(3) the.... |
| Number of words: 2159 - Approximate pages: 8 |
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