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Using Electronic Mail To Communicate With The Staff
Part 1 of Paper
....nagement, an observation was made on how information is communicated to the staff. Management normally has Janie, Administrative Secretary type a memo and distributes to the mailboxes.
In a recent problem, a change of an enrollment process took place. The process became effective July 1st. The memo was typed and dis.... Part 2 of Paper
....ange - Residency Issue.)
The communication effort failed via memo in this situation. The memo was typed and distributed June 13th. The only time the ten Member Service Representative received their correspondence is when they need to come in for our monthly staff meeting. Unfortunately July's staff meeting was not held until the second Friday of that month due to the first Friday being July 4th weekend. The secretary did her part in transmitting the message. The problem was timing. Who should.... |
| Number of words: 1248 - Approximate pages: 5 |
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