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Effective Listening
Part 1 of Paper
....n market share on 5 different areas. Each staff is assigned a territory. The manager rejects, one month later in the same meeting, one of the 5 reports because the research is on the wrong territory.
If we assume the ability of all staffs is the same, then it is obviously a communication breakdown that causes the wrong.... Part 2 of Paper
....n be defined as " a receiver orientation to the communication process; since communication involves both a source and a receiver, listening consist of the roles receivers play in the communication process" (Floyd 1985, p.9). Listening is a process that includes hearing, attending to, understanding, evaluating and responding to spoken messages. (Floyd 1985, p.9)
Our own listening habits have been developed since we were born. Such habits are so well established that we perform them without think.... |
| Number of words: 1841 - Approximate pages: 7 |
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