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Working With Colleagues And Cu

Part 1 of Paper
....nd interpersonal skills are the two most important skills that a person working in that industry will need to know about. Customer relations techniques include a number of skills, such as effective verbal and non-verbal communication, ability to ask relative questions, to be attentive, knowledge of different people and....

Part 2 of Paper
....o the customer is needed because the customer might be allergic to some foods such as MSG, wheat, food colourings or dairy products. Good service personal have these attributes effective verbal and non-verbal communication, sensitivity to special needs and anticipation of unexpressed needs, offering courteous service, advice and information, promoting establishment and its products, and promoting the local area and its attractions, Complaints are a good form of feedback. They’re a few step....

Number of words: 506 - Approximate pages: 2

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